Contact
Offices
Phone. +52 55 5480 5800
1606 Av. Insurgentes Sur, 31st floor, San José Insurgentes, Benito Juárez, zip code 03900, Mexico City, Mexico. How to arrive.
Phone: +52 81 8152 4000
2225 Av. Lázaro Cárdenas, Latitud L601, Valle Oriente, zip code 66269, San Pedro Garza García, Nuevo León, Mexico. How to arrive
Phone: +(281) 745 9100
2700 Post Oak Blvd. Suite 1110, zip code 77056, Houston, Texas, United States. How to arrive.
Departments
Olivia Montiel Nopal
In GBM, we are committed to listening to you. For any questions, clarifications, or complaints regarding our services, you can contact the Special Unit for Queries and Complaints.
une@gbm.com
Phone: (55) 5480 5848
In GBM, we are committed to transparent operations and zero tolerance for illicit acts. Report any irregularity here. All contact will be handled with complete confidentiality.
gbmtransparente@gbm.com.mx
Phone: (55) 5480 5848
Open Banking
- Enhanced accessibility: Consults 24/7 via internet.
- No commissions: Consulting open financial information is free.
- Optimization: No need to visit any branch or office.
- Compliance: The service complies with the guidelines established in Article 76 of the Law to Regulate Fintech Institutions (“Fintech Law”), closely following the security, encryption, building, and structure requirements.
- Request access via email with the following information:
- Full name of the interested party
- Email address of the interested party
- Purpose
Offices
Mexico City
Av. Insurgentes Sur No. 1605 Piso 31, San Jose Insurgentes, Benito Juarez 03900 Ciudad de México, Mexico
T. +52 55 5480 5800
Monterrey
Av. Lazaro Cardenas 2225 Latitud L601 Building, Valle Oriente 66269 San Pedro Garza Garcia, NL, Mexico
T. +52 81 8152 4000
Mexico City
Av. Insurgentes Sur No. 1605 Piso 31, San Jose Insurgentes, Benito Juarez 03900 Ciudad de Mexico, Mexico
T. +52 55 5480 5800
Guadalajara
Andares Campus Corporativo Blvd. Puerta de Hierro 4965 PB Loft 2C, Puerta de Hierro 45116 Zapopan, Jalisco, Mexico
T. +52 55 5480 5800
Monterrey
Av. Lázaro Cárdenas 2225 edificio Latitud L601, Valle Oriente 66269 San Pedro Garza García, NL, México
T. +52 81 8152 4000
Departments
Titular de la Unidad Especializada de Consultas y Reclamaciones
David Alfaro Rincón Gallardo
Tel: (55) 5480 5848
GBM Transparent
At GBM our obligation is to do everything with transparency and avoid any type of conflict of interest. Report any type of irregularity here. All issues will be treated with absolute confidentiality.
Tel: (55) 5480-5848